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+--- Thread: [SOLVED] USB Drive issue (/showthread.php?tid=6141)
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USB Drive issue - forty5cal1911 - 01-13-2024
I'm having an issue where my USB drive does not seem to be recognized anymore. Just did a clean install on new SD card of 8.3.7.
This drive has no issue being recognized and read on several different Windows machines. Doing a library update just spins for a few seconds then goes away. In the Library folder view > USB there are no folders populated. Doing a tail -f /var/log/mpd/log shows no updates.
Any help in troubleshooting this would be greatly appreciated!
Here is the udisks dump that clearly shows the drive. It appears that it is not being mounted.
========================================================================
Showing information for /org/freedesktop/UDisks/devices/sda
native-path: /sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb2/2-1/2-1:1.0/host0/target0:0:0/0:0:0:0/block/sda
device: 8:0
device-file: /dev/sda
presentation: /dev/sda
by-id: /dev/disk/by-id/usb-SABRENT_SABRENT_DB9876543214E-0:0
by-path: /dev/disk/by-path/platform-fd500000.pcie-pci-0000:01:00.0-usb-0:1:1.0-scsi-0:0:0:0
detected at: Sat 13 Jan 2024 01:16:30 PM CST
system internal: 0
removable: 0
has media: 1 (detected at Sat 13 Jan 2024 01:16:30 PM CST)
detects change: 0
detection by polling: 0
detection inhibitable: 0
detection inhibited: 0
is read only: 0
is mounted: 0
mount paths:
mounted by uid: 0
presentation hide: 0
presentation nopolicy: 0
presentation name:
presentation icon:
automount hint:
size: 525112713216
block size: 512
job underway: no
usage:
type:
version:
uuid:
label:
partition table:
scheme: gpt
count: 2
drive:
vendor: SABRENT
model: SABRENT
revision: 0204
serial: DB9876543214E
WWN:
detachable: 1
can spindown: 0
rotational media: Yes, unknown rate
write-cache: unknown
ejectable: 0
adapter: Unknown
ports:
similar devices:
media:
compat:
interface: usb
if speed: 705032704 bits/s
ATA SMART: not available
========================================================================
Showing information for /org/freedesktop/UDisks/devices/sda1
native-path: /sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb2/2-1/2-1:1.0/host0/target0:0:0/0:0:0:0/block/sda/sda1
device: 8:1
device-file: /dev/sda1
presentation: /dev/sda1
by-id: /dev/disk/by-id/usb-SABRENT_SABRENT_DB9876543214E-0:0-part1
by-path: /dev/disk/by-path/platform-fd500000.pcie-pci-0000:01:00.0-usb-0:1:1.0-scsi-0:0:0:0-part1
detected at: Sat 13 Jan 2024 01:16:30 PM CST
system internal: 0
removable: 0
has media: 1 (detected at Sat 13 Jan 2024 01:16:30 PM CST)
detects change: 0
detection by polling: 0
detection inhibitable: 0
detection inhibited: 0
is read only: 0
is mounted: 0
mount paths:
mounted by uid: 0
presentation hide: 0
presentation nopolicy: 0
presentation name:
presentation icon:
automount hint:
size: 134217728
block size: 512
job underway: no
usage:
type:
version:
uuid:
label:
partition:
part of: /org/freedesktop/UDisks/devices/sda
scheme: gpt
number: 1
type: E3C9E316-0B5C-4DB8-817D-F92DF00215AE
flags:
offset: 17408
alignment offset: 3072
size: 134217728
label: Microsoft reserved partition
uuid: 1F609CE0-E580-42D5-8221-A3C3CB2E5ACD
========================================================================
Showing information for /org/freedesktop/UDisks/devices/sda2
native-path: /sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb2/2-1/2-1:1.0/host0/target0:0:0/0:0:0:0/block/sda/sda2
device: 8:2
device-file: /dev/sda2
presentation: /dev/sda2
by-id: /dev/disk/by-id/usb-SABRENT_SABRENT_DB9876543214E-0:0-part2
by-id: /dev/disk/by-uuid/3CCA1915CA18CCD0
by-path: /dev/disk/by-path/platform-fd500000.pcie-pci-0000:01:00.0-usb-0:1:1.0-scsi-0:0:0:0-part2
detected at: Sat 13 Jan 2024 01:16:30 PM CST
system internal: 0
removable: 0
has media: 1 (detected at Sat 13 Jan 2024 01:16:30 PM CST)
detects change: 0
detection by polling: 0
detection inhibitable: 0
detection inhibited: 0
is read only: 0
is mounted: 0
mount paths:
mounted by uid: 0
presentation hide: 0
presentation nopolicy: 0
presentation name:
presentation icon:
automount hint:
size: 524976914432
block size: 512
job underway: no
usage: filesystem
type: ntfs
version:
uuid: 3CCA1915CA18CCD0
label: Media
partition:
part of: /org/freedesktop/UDisks/devices/sda
scheme: gpt
number: 2
type: EBD0A0A2-B9E5-4433-87C0-68B6B72699C7
flags:
offset: 135266304
alignment offset: 0
size: 524976914432
label: Basic data partition
uuid: D6BA5C32-814A-407B-9C54-0895A0B42D35
========================================================================
RE: USB Drive issue - Nutul - 01-13-2024
(01-13-2024, 09:11 PM)forty5cal1911 Wrote: I'm having an issue where my USB drive does not seem to be recognized anymore. Just did a clean install on new SD card of 8.3.7.It would help the mpd.log
also, the response of mount
But the fact you say it spins for a while and then nothing... me thinks of a power issue...
RE: USB Drive issue - Tim Curtis - 01-13-2024
Couple of things to try for troubleshooting.
1. Open Library Config and regenerate the library then look at the moode log for the stats
moodeutl -l
2. Also look at the MPD log and see if there are any permission errors
moodeutl --mpdlog or cat /var/log/mpd/log
RE: USB Drive issue - forty5cal1911 - 01-13-2024
(01-13-2024, 09:31 PM)Tim Curtis Wrote: Couple of things to try for troubleshooting.
1. Open Library Config and regenerate the library then look at the moode log for the stats
moodeutl -l
2. Also look at the MPD log and see if there are any permission errors
moodeutl --mpdlog or cat /var/log/mpd/log
No permissions error being logged but I found that it began to add media to the library then encountered a read error.
Jan 13 13:20 : update: added USB/Media/Music/Adele - 25/09-adele-million_years_ago.flac
Jan 13 13:20 : update: added USB/Media/Music/Adele - 25/10-adele-all_i_ask.flac
Jan 13 13:20 : update: added USB/Media/Music/Adele - 25/11-adele-sweetest_devotion.flac
Jan 13 13:21 : exception: Read failed: Input/output error
After that no more entries in the log. I let it sit for about 10 mins to confirm. Wheel was still spinning in the GUI.
RE: USB Drive issue - Tim Curtis - 01-13-2024
As @Nutul mentioned prolly a power issue.
What make/model drive?
Is it powered by USB or a separate power supply?
RE: USB Drive issue - forty5cal1911 - 01-13-2024
It is a Crucial sata ssd in a Sabrent 2.5" USB 3 enclosure. It is powered via single USB 3 A port and has no option for dedicated power supply.
RE: USB Drive issue - Nutul - 01-13-2024
(01-13-2024, 11:02 PM)forty5cal1911 Wrote: It is a Crucial sata ssd in a Sabrent 2.5" USB 3 enclosure. It is powered via single USB 3 A port and has no option for dedicated power supply.
Then just to be sure, you could plug it in a powered USB hub, repeat the scan and see if the issue persists (hope not, for your drive...)
RE: USB Drive issue - forty5cal1911 - 01-13-2024
I have updated the Sabrent SATA to USB bridge firmware and am running a library db rebuild. It has not hung up with the I/O error so I'm going to let it run and see what we get.
RE: USB Drive issue - forty5cal1911 - 01-14-2024
Library DB regeneration after the Sabrent firmware update did hang up without generating the I/O error in the log. After doing some research I didn't realize how VERY picky these RPi 4B's are with regard to USB 3.0 storage adapters.
This is my model Sabrent enclosure: https://www.amazon.com/Sabrent-Tool-free-Enclosure-Optimized-EC-UASP/dp/B00OJ3UJ2S/ref=cm_cr_arp_d_product_top?ie=UTF8&th=1
In order for some of the more problematic adapters to work you must disable UASP.
Here is what I have done to fix this particular Sabrent USB enclosure.
Identify USB device ID:
sudo lsusb
Bus 002 Device 002: ID 152d:1561 JMicron Technology Corp. / JMicron USA Technology Corp. JMS561U two ports SATA 6Gb/s bridge
Edit /boot/cmdline.txt:
sudo nano /boot/cmdline.txt
Add USB device ID to the beginning of the line:
usb-storage.quirks=152d:1561:u
Write out file and reboot
Here are some very helpful links I found with a ton of info regarding RPi and compatible USB storage devices:
https://jamesachambers.com/best-ssd-storage-adapters-for-raspberry-pi-4-400/
https://jamesachambers.com/fixing-storage-adapters-for-raspberry-pi-via-firmware-updates/
After performing this fix the Library DB regeneration went through no problem in less than two minutes with 8k files.
RE: USB Drive issue - forty5cal1911 - 01-14-2024
(01-13-2024, 11:30 PM)Nutul Wrote:(01-13-2024, 11:02 PM)forty5cal1911 Wrote: It is a Crucial sata ssd in a Sabrent 2.5" USB 3 enclosure. It is powered via single USB 3 A port and has no option for dedicated power supply.
Then just to be sure, you could plug it in a powered USB hub, repeat the scan and see if the issue persists (hope not, for your drive...)
Thank you @Nutul and Tim for the assistance! I wonder if the UASP support requires more power due to it's optimizations.