Problem: Spotify Disconnect Issue in 9.1.2

[PROBLEM] Spotify Disconnect Issue in 9.1.2 - Printable Version

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+--- Thread: [PROBLEM] Spotify Disconnect Issue in 9.1.2 (/showthread.php?tid=6970)

Spotify Disconnect Issue in 9.1.2 - lyramax - 10-06-2024

I just updated from 9.1.0 to 9.1.2 and am no longer able to play Spotify: I can connect to my RPi3 (seemingly much quicker compared with previous releases), but then the RPi3 would immediately disconnect the moment I hit the play button.

RE: Spotify Disconnect Issue in 9.1.2 - Tim Curtis - 10-06-2024

Reboot and then post the contents of the startup log.

The log can be viewed via the SSH command moodeutl -l or downloaded via the Logs section in System Config, or via Menu, System info from any of the Config screens. The startup log will be at the end of System info output.

RE: Spotify Disconnect Issue in 9.1.2 - TheOldPresbyope - 10-06-2024

(10-06-2024, 10:05 PM)lyramax Wrote: I just updated from 9.1.0 to 9.1.2 and am no longer able to play Spotify: I can connect to my RPi3 (seemingly much quicker compared with previous releases), but then the RPi3 would immediately disconnect the moment I hit the play button.

I can repro this on a moOde player when I haven't selected a legitimate audio output device first. The moode.log file shows

Code:
20241006 185804 watchdog: Spotify Connect crashed and was restarted

In this case, the selected audio output device was HDMI but no audio device is connected to the HDMI port. Had I tried to play a local file or a radio station, I'd get an Alert popup saying the same thing.

Solution (in my case, at least) - select a working audo output device before you connect to the Spotify renderer.

Regards,
Kent

RE: Spotify Disconnect Issue in 9.1.2 - lyramax - 10-06-2024

(10-06-2024, 11:09 PM)TheOldPresbyope Wrote: I can repro this on a moOde player when I haven't selected a legitimate audio output device first.
...
In this case, the selected audio output device was HDMI but no audio device is connected to the HDMI port. Had I tried to play a local file or a radio station, I'd get an Alert popup saying the same thing.
...
Solution (in my case, at least) - select a working audio output device before you connect to the Spotify renderer.

Regards,
Kent

Thank you, I also just found having a non-existent audio output device was the culprit.

I had not thought of checking the audio player selection since I had been under the assumption that my DAC which was the sole active device when moOde booted would be automatically detected and selected.