[PROBLEM] unable to restart after installing latest update

[Johnn18]

Hi
I installed the latest update yesterday and when I tried restarting today it would not boot up. The lights on the Pi 4 flash as if it is booting but eventually go out and no sign of the program starting. Have downloaded new version via the raspberry pi imager and via your website but still no joy.Can anyone help please.

[Tim Curtis]

The setup guide explains the required steps that are needed to prep the image using the Pi Imager. There's a link to it on the Download page at moodeaudio.org