10-14-2018, 07:34 AM
(10-13-2018, 10:55 AM)anhton82 Wrote: I ordered and get a Katana V1 ( first version) from Volumio shop and I don't like the way Allo promise after release a new born product with many error. Even they said that Katana can win any Dac bellow 1000 Usd. Some customers still waited for 2 months after order for now and can not get their product from Allo.
Big boom !!!
Most major (if not all) car manufacturers have been recalling large number of models after the sale for putting right design or production faults... Microsoft have been releasing (and are still releasing) software updates which in some cases can render one's computer useless and they are admitting it... Samsung phones (Lithium-ion batteries) have been bursting into flames... Numerous other examples (how much spare time do you have?)...
Have you seen the world population refusing to buy Ford or Volkswagen cars, Samsung phones or Microsoft software...?
In a perfect world one should go to the nearest shop, hand in a very small amount of money for the object of his/her desire which will never fail during the 50 year advertised product life... but the world is far from perfect.
I believe that Allo are to be commended for owning up to the shortcoming highlighted by the Katana testers, for working towards improving the product AND for making sure that the initial buyers WILL not be out of pocket... Woud you rather prefer that the Internet seller goes out of business (by design or forced) and you lose your money?
I have no afiliation with ALLO or the resellers of their products. However I own an Allo Boss HAT DAC and I am very satisfied with it...
I hope that the re-engineered Katana DAC will make its way to you soon and you'll forget this rather uncomfortable experience.
Mike
