DAC AMP not recognize the device

[laszelot]

Hello,

Moode Audio recognize the DAC AMP, but the DAC AMP not recognize the device.
Here is the Video
DAC AMP is Topping DX3 Pro
Plugged in USB2 /original cable not otg/
Moode audio - newest
RPi - 4B 8GB
Display - official 7 inch
What am I doing wrong?

[laszelot]

I found the problem,

I got faulty cable with the DX3 Pro



Only one problem I have now, the Moode Audio cannot see my external HDD.

Volumio can, so no problem with HDD

[Tim Curtis]

Reboot and then post the Moode startup log.

Code:

moodeutl -l

[laszelot]

Reboot and then post the Moode startup log.

Code:

moodeutl -l

I do not understand what I have to do.
Couldyou please wrtite to me step by step how I have to do this?
I am a beginner.

[Wheel_nut]

Reboot and then post the Moode startup log.

Code:

moodeutl -l

I do not understand what I have to do.
Couldyou please wrtite to me step by step how I have to do this?
I am a beginner.

You do this using SSH to issue the Command:

From the Main moOde GUI, Menu(M)/ System/ Local Services ... and Set SSH Term Server to On and press Set

On the next line below, Press Open ... This will open an SSH session in a new Browser Window.

Login using Userid: pi and Password: moodeaudio

Type the command

Code:

moodeutl -l

and press Enter

Copy and paste the output to the Forum thread in a Code box (third Icon from the right on the top toolbar).

[laszelot]

Hello,

First of all Thanks for help,
Because the 2TB external HDD cannot work with Moode audio, so I bought 1TB external HDD /same brand, same family, only size different/
I copy my music to the 1TB and it working well.

The 2TB have not only music on it, maybe this is what Moode did not like it.