In place update to 8.3.2 failure....Now re-installed!

[Tim Curtis]

Tim, no, I am not looking for troubleshooting. Just thought it might be helpful for you to know that there is one case more with 8.3.2 problems.

Please let me know if I can provide any data helping to identify the problem. But have in mind my Raspberry is already back to 8.3.0 and I am not exactly a Linux expert.

It would have to be logs and data from an affected system.

[RotaryTransformer]

I have the same problem. 8.3.1 updated to 8.3.2 failed. I then reinstalled 8.3.2 from SD card 3 times. The configure menu could only pop up at the first start. Then all the configure menu never responded.
Mine is Pi 4B 4Gb. I could not access to the configure menu or SSH. So if there is another way to pull the logs, I would like to help.

[Klausi69]

Hi,
after a fresh install of 8.3.2 via SD Card and using LAN, I see the main window and the code "An Access Point password needs to be entered". I am unable to jump into the Configuration Settings.

[Tim Curtis]

Post the startup log from the affected system via the SSH command moodeutl -l or by downloading it from the Logs section of System Config.

[Nutul]

Hi,
after a fresh install of 8.3.2 via SD Card and using LAN, I see the main window and the code "An Access Point password needs to be entered". I am unable to jump into the Configuration Settings.

Hmmm,

doesn't this look like the pre-burning configuration of the image has not been done...?

[TheOldPresbyope]

Folks,

I have not had an initial install of any recent moOde image fail on any RPi model in my possession (from Zeros to Pi4Bs). ...and I do it a lot while testing new releases or trying to repro a user's problem. Seems this is true for Tim and his merry "team". Unfortunately it means we are not able to repro vague reports of the "I installed it and it doesn't work" variety.

Please when reporting such start-up problems to this forum describe in detail how the image was flashed (and validated) to uSD card and how it was pre-configured. Similarly, please describe in detail the system hardware and networking. If an update fails, be sure to include information about any changes made to the moOde default settings before the update occurred. As an aside, be sure you've read Tim's sticky posts on the Support sub-Forum concerning "before you post" and the setup guide.
 
Normally, we would glean some useful diagnostic information from the moodeutl log that Tim asks for but it's better if you also tell us in words and necessary if you can't produce the log.

Regards,
Kent

[Wheel_nut]

I have the same problem. 8.3.1 updated to 8.3.2 failed. I then reinstalled 8.3.2 from SD card 3 times. The configure menu could only pop up at the first start. Then all the configure menu never responded.
Mine is Pi 4B 4Gb. I could not access to the configure menu or SSH. So if there is another way to pull the logs, I would like to help.

I encountered exactly this situation when upgrading from 8.3.1 to 8.3.2. I also tried reinstalling a fresh 8.3.2 and believe that I have discovered the pitfall that you have reported.

When installing using the Raspberry Pi installer, you MUST select the Settings (Gear Wheel) and set up your WiFi SSID and Passphrase and all of the other setting in that panel before writing the Image. Once I did that, the moOde player connected to my WiFi and I was able to Configure my System, Audio and Bluetooth parameters.

However, there appear to be a few gremlins in the Installer:

1) Despite setting Country, Keyboard and other parameters in the Ithe Configure Panel ... BUT  would not let me nstaller, These were NOT set in the installed image

2) Without setting the parameters in the Installer, I would have expected the installed image to start up in Access Point mode, ... It didnt ... I then tried Ethernet connection which allowed me to access to the Configure but froze when I selected any of the buttons. This may not be a problem as the instructions do tell me to configure the Installer Settings!

3) I haven't (yet) been able to test whether moOde will revert to Access Point Mode if it is unable to connevt to the configured WiFi Router. I will try this later when others in my home are not using it

I hope this helps. I am happy to run any tests you require

- Robin

[Gustav752]

Today I tried to install 8.3.2 on a different Raspberry with the same result as described above by me and others.

Sorry again for providing no logs as the Raspberry can neither be reached via SSH nor is downloading from the Logs section of System Config possible.

Below the detailed steps I have taken. Hope this helps with diagnosing the problem.

1. Start system with fresh 8.3.2 64bit image
2. Enter Config Menu/ System
3. Change values for timezone, host/player name, browser title, switch SMB to On
4. The field Filesharing/options turns red, asks for input
5. In this field I enter "rw,sync,no_subtree_check,no_root_squash" as this is described as default setting
6. Restart system
7. Result: Change of player name not recognized. Only the Top Configure menu can be reached. Sub menues like audio, network, system, etc. don't respond

Yesterday the procedure was slightly different. Steps 4 and 5 occured only today.

[Tim Curtis]

The Setup guide explains what is necessary for preparing an image for first boot. This was also mentioned in the various announcement posts about improved security starting with 8.3.0.

Link to Setup guide
https://github.com/moode-player/moode/bl.../setup.txt

[url=https://github.com/moode-player/moode/blob/master/www/setup.txt][/url]Relevant security section

Code:

OS IMAGE AND SECURITY

The OS image does not contain the userid pi, SSH service, WiFi SSID or Access
Point password.

- Use the official Raspberry Pi Imager to choose a moOde OS image, enable SSH,
 create the pi userid and password and optionally a WiFi SSID and password.
 The moOde OS images are listed in the "Media Player OS" category or if they
 were downloaded directly via the Download page at http://moodeaudio.org they
 can be selected via the "Use custom" category.

- Refer to the links below for more information on operating system security
 and how to download and use the Raspberry Pi Imager.
 https://www.raspberrypi.com/software/
 https://www.raspberrypi.com/news/raspberry-pi-bullseye-update-april-2022/

- The Access Point password can be entered via the WebUI, Network Config screen
 after the system starts or via an edited /boot/moodecfg.ini file. The file is
 described in this document in the CUSTOM CONFIGURATION section.

To access the operating system command console use Secure Shell (SSH). An easy
to use WebSSH terminal is available in System Config.

[Gustav752]

Thanks a lot for your help. Problem solved after creating an image according to the setup guide.

To be honest as a longtime Moode User I didn't bother reading the setup guide as I thought to know by now how an installation is done.

For avoiding threads like this wouldn't it be smart to put a sticky on top of the support section? And why is there still a direct download option if Moode only works with an image created with the Raspberry Imager? For laymans like me this easily leads in the wrong direction.