[PROBLEM] Odd update behaviour....then horrendous audio probs!!

[Tonewheelkev]

Using 9.3.2....into Topping E30.

Noticed that progress spinner doesn't show when updating.....but updating seems to have occurred.
Audio plays....but with large amount of stuttering/distortion.
I've attached current startup log, and hoping for comment please?

Code:

20250429 111408 worker: --
20250429 111408 worker: -- Start moOde 9 series
20250429 111408 worker: --
20250429 111408 worker: Daemonize:     complete
20250429 111408 worker: Linux startup: complete
20250429 111408 worker: Boot config:   ok
20250429 111408 worker: Boot folder:   ok
20250429 111408 worker: Radio table:   ok
20250429 111410 worker: PHP session:   cleaned
20250429 111410 worker: PHP session:   loaded
20250429 111411 worker: Package locks: applied
20250429 111411 worker: File check:    complete
20250429 111411 worker: Log to RAM:    off
20250429 111411 worker: Tmp to RAM:    on
20250429 111411 worker: Debug logging: off
20250429 111411 worker: --
20250429 111411 worker: -- System
20250429 111411 worker: --
20250429 111413 worker: Host name:     moode
20250429 111413 worker: RPi model:     Pi-4B 1.5 4GB
20250429 111413 worker: moOde release: 9.3.2 2025-04-16
20250429 111413 worker: RaspiOS:       12.6 Bookworm 64-bit
20250429 111413 worker: Linux Kernel:  6.12.20 64-bit
20250429 111413 worker: MPD version:   0.24.3
20250429 111413 worker: User id:       moodeguest
20250429 111413 worker: Home folder:   /home/moodeguest
20250429 111413 worker: Time zone:     Europe/London
20250429 111413 worker: Kbd layout:    gb
20250429 111413 worker: HDMI ports(s): on
20250429 111413 worker: HDMI-CEC:      off
20250429 111413 worker: Sys LED0:      on
20250429 111413 worker: Sys LED1:      on
20250429 111413 worker: Reduce power:  n/a
20250429 111413 worker: Fan control:   n/a
20250429 111413 worker: CPU governor:  ondemand
20250429 111413 worker: --
20250429 111413 worker: -- Network
20250429 111413 worker: --
20250429 111413 worker: Eth0
20250429 111413 worker: Ethernet: adapter exists
20250429 111413 worker: Ethernet: timeout off
20250429 111413 worker: Ethernet: method  dhcp
20250429 111413 worker: Ethernet: address 192.168.0.11
20250429 111414 worker: Ethernet: netmask 255.255.255.0
20250429 111414 worker: Ethernet: gateway 192.168.0.1
20250429 111414 worker: Ethernet: pri DNS 194.168.4.100
20250429 111414 worker: Ethernet: domain  none found
20250429 111414 worker: Wlan0
20250429 111414 worker: Wireless: adapter does not exist
20250429 111414 worker: mDNS
20250429 111414 worker: Discover: IPv4 and IPv6
20250429 111414 worker: --
20250429 111414 worker: -- File sharing
20250429 111414 worker: --
20250429 111414 worker: SMB file sharing:  on
20250429 111414 worker: SMB password:      none
20250429 111414 worker: NFS file sharing:  off
20250429 111414 worker: DLNA file sharing: off
20250429 111414 worker: --
20250429 111414 worker: -- Special configs
20250429 111414 worker: --
20250429 111414 worker: Plexamp:          not installed
20250429 111414 worker: RoonBridge:       not installed
20250429 111414 worker: Allo Boss 2:      not detected, OLED script ok
20250429 111414 worker: Allo Piano 2.1:   not detected
20250429 111414 worker: IQaudIO DigiAMP+: not detected
20250429 111414 worker: RPi DigiAMP+:     not detected
20250429 111414 worker: Bluetooth:        session vars ok
20250429 111414 worker: --
20250429 111414 worker: -- ALSA debug
20250429 111414 worker: --
20250429 111414 worker: Cards:  0:E30             1:vc4hdmi0        2:vc4hdmi1        3:empty          
20250429 111414 worker:         4:empty           5:empty           6:empty           7:empty          
20250429 111415 worker: Mixers: 0:(E30 )          1:none            2:none            3:none            
20250429 111415 worker:         4:none            5:none            6:none            7:none            
20250429 111415 worker: --
20250429 111415 worker: -- Audio configuration
20250429 111415 worker: --
20250429 111415 worker: Audio device:  2:E30
20250429 111415 worker: ALSA card:     has been reassigned to 0 from 2
20250429 111416 worker: MPD config:    updated
20250429 111416 worker: ALSA output:   USB
20250429 111416 worker: ALSA mode:     Direct (hw)
20250429 111416 worker: ALSA mixer:    E30
20250429 111417 worker: ALSA volume:   95% (-6.00dB)
20250429 111417 worker: ALSA maxvol:   80%
20250429 111417 worker: ALSA loopback: off
20250429 111417 worker: MPD mixer      Software
20250429 111417 worker: Integ audio:   vc4-kms-v3d
20250429 111417 worker: Audio formats: S32_LE, SPECIAL, DSD_U32_BE
20250429 111417 worker: CamillaDSP:    off
20250429 111417 worker: CDSP volume:   0dB
20250429 111417 worker: CDSP volrange: 60dB
20250429 111417 worker: --
20250429 111417 worker: -- MPD startup
20250429 111417 worker: --
20250429 111417 worker: MPD service:        started
20250429 111417 worker: MPD port 6600:      accepting connections
20250429 111417 worker: MPD ALSA Default:   on
20250429 111417 worker: MPD ALSA Bluetooth: off
20250429 111417 worker: MPD HTTP Server:    off
20250429 111417 worker: MPD volume:         71
20250429 111417 worker: Saved MPD vol:      -1
20250429 111417 worker: Saved SRC vol:      0
20250429 111417 worker: MPD crossfade:      off
20250429 111417 worker: MPD ignore CUE:     yes
20250429 111417 worker: MPD CDSP volsync:   off
20250429 111417 worker: --
20250429 111417 worker: -- Music sources
20250429 111417 worker: --
20250429 111417 worker: USB drive:      Crucial2TB (ntfs)
20250429 111417 worker: USB drive:      KEVC 128GB (ntfs)
20250429 111417 worker: USB drive:      Kingston1TB (ntfs)
20250429 111417 worker: USB drive:      Trans1TB (ntfs)
20250429 111417 worker: NVMe drives:    none
20250429 111417 worker: SATA drives:    none
20250429 111417 worker: NAS sources:    none
20250429 111417 worker: --
20250429 111417 worker: -- Feature availability
20250429 111417 worker: --
20250429 111417 worker: Input select:    available, Source: MPD, Output: E30
20250429 111417 worker: Bluetooth:       available, PIN: None, ALSA/CDSP maxvol: 100%/0dB, ALSA outmode: Standard
20250429 111417 worker: AirPlay:         available
20250429 111417 worker: Spotify Connect: available
20250429 111417 worker: Deezer Connect:  available
20250429 111417 worker: Squeezelite:     available
20250429 111417 worker: UPnP client:     available
20250429 111417 worker: Plexamp:         not installed, ALSA maxvol: 65%
20250429 111417 worker: RoonBridge:      not installed
20250429 111417 worker: Multiroom:       available
20250429 111417 worker: GPIO buttons:    available
20250429 111417 worker: Stream recorder: n/a
20250429 111417 worker: --
20250429 111417 worker: -- Security
20250429 111417 worker: --
20250429 111417 worker: Web SSH server:    on
20250429 111417 worker: XSS detection:     off
20250429 111417 worker: HTTPS mode:        available
20250429 111417 worker: --
20250429 111417 worker: -- Peripherals
20250429 111417 worker: --
20250429 111420 worker: Local display:   off
20250429 111420 worker: Chromium ver:    130.0.6723.116-1~deb12u1+rpt1
20250429 111420 worker: Chromium cfg:    WARNING: directory /home/moodeguest/.config does not exist
20250429 111420 worker: Screen blank     600
20250429 111420 worker: On-screen kbd:   off
20250429 111420 worker: Disable GPU:     off
20250429 111420 worker: HDMI orient:     landscape
20250429 111420 worker: HDMI 4K 60Hz:    off
20250429 111420 worker: DSI scn type:    none
20250429 111420 worker: DSI port:        
20250429 111420 worker: DSI brightness:  255
20250429 111420 worker: DSI rotate:      0
20250429 111420 worker: Rotary encoder:  off
20250429 111420 worker: Triggerhappy:    off
20250429 111420 worker: LCD updater:     off
20250429 111420 worker: --
20250429 111420 worker: -- Miscellaneous
20250429 111420 worker: --
20250429 111420 worker: Software update:   Automatic check on
20250429 111420 worker: Software update:   Checking for available update...
20250429 111421 worker: Software update:   Software is up to date
20250429 111421 worker: Auto-CoverView:    on
20250429 111421 worker: CoverView timeout: Never
20250429 111421 worker: Auto-shuffle:      off
20250429 111421 worker: Auto-play:         off
20250429 111421 worker: Maintenance task:  360 mins
20250429 111421 worker: Current view:      reset to Playback
20250429 111421 worker: Active flags:      all false
20250429 111421 worker: Reset flags:       skipped
20250429 111421 worker: Session check:     ok
20250429 111421 worker: --
20250429 111421 worker: -- Startup complete
20250429 111421 worker: --
20250429 111421 worker: Mount monitor:    off
20250429 111421 worker: Radio monitor:    off
20250429 111421 worker: Watchdog monitor: started
20250429 111421 worker: Responsiveness:   Default
20250429 111421 worker: Ready

[the_bertrum]

Am I reading that right, you have four USB drives and a USB DAC? If so, I assume a USB hub is involved. If so, have you tried without it?

[Nutul]

Also... is the USB hub a powered one...?

[TheOldPresbyope]

The first step in troubleshooting is to power down, remove all external devices except the Topping E30 DAC, and power up again. Now see if your problem still occurs with the Stereo Test file included in moOde.

It if does, then you may have to do some hunting for clues from the command line.

Example, running the following command while playing the track may turn up some useful error messages

Code:

journalctl -f

This command will run until you hit the control-C key.

Turning on verbose logging in the moOde System config settings may help as well. If it's on, you can watch the moOde log while you play an offending track. Again, entering control-C will kill the command.

Code:

tail -f /var/log/moode.log

Don't forget to turn off verbose logging once you're done with it.

At this point, we don't know enough to say what might turn up in these checks, if anything.


Regards,
Kent

[Tonewheelkev]

Great....a few things to try here...thanks!
Yes....it's a powered hub....supposedly suited to the RPi4.
Will get back on this.

[Falco]

I have the E30 II, but I have 2 usb cables connected. One to the RPI and one connected to an old usb charger to power the E30 II.

Therefore, not sure if just the usb cable from the RPI to the E30 would be sufficient for audio and power.

[Tonewheelkev]

I have the E30 II, but I have 2 usb cables connected. One to the RPI and one connected to an old usb charger to power the E30 II.

Therefore, not sure if just the usb cable from the RPI to the E30 would be sufficient for audio and power.

Using a separate Allo Shanti PS for the Rpi/DAC.
Sabrent powered hub for the USB drives.

[Falco]

I have the E30 II, but I have 2 usb cables connected. One to the RPI and one connected to an old usb charger to power the E30 II.

Therefore, not sure if just the usb cable from the RPI to the E30 would be sufficient for audio and power.

Using a separate Allo Shanti PS for the Rpi/DAC.
Sabrent powered hub for the USB drives.

Ah, that should be quite sufficient...

I have my RPI4 powered with the standard RPI PS, the E30 II with the supplied cable and an old Chromecast wall charger. No issues whatsoever.

I have used an Allo Nirvana and odly that was less good compared to the standard PS. Especially as the Nirvana has a ground switch which caused hissing etc when activated. The Shanti does not have such a switch, but do make sure nothing is touching the ground plug.

[Tonewheelkev]

A few things to report!!

Removing all drives....and playing Stereo teast file....no problems.

journalctl -f ....returned no errors.

tail -f /var/log/moode.log ....lots of errors listed....mainly relating to .tif files/problem .flac files.
There were 20 or so of these.....now removed from my source files

With 4 drives connected.....now errors have gone....and get:

pi@moode:~ $ tail -f /var/log/moode.log
20250501 132138 worker: --
20250501 132138 worker: -- Startup complete
20250501 132138 worker: --
20250501 132138 worker: Mount monitor:    off
20250501 132138 worker: Radio monitor:    off
20250501 132138 worker: Watchdog monitor: started
20250501 132138 worker: Responsiveness:   Boosted
20250501 132138 DEBUG: Sleep intervals:  worker=1.5, waitworker=0.75, watchdog=6, mountmon=30, mpdmon=6, gpiobuttons=1
20250501 132138 worker: Ready
20250501 132138 DEBUG: chkVariables(): Excluded key: path

At this point.....audio is good!

When I update library.....

Running tail -f /var/log/moode.log while update library is showing"update in progress" gives


pi@moode:~ $ tail -f /var/log/moode.log
20250501 133035 thumb-gen: Scan opt: Default+
20250501 133035 thumb-gen: Priority: Cover image file
20250501 133035 thumb-gen: Res,Qual: 600px,60
20250501 133035 thumb-gen: Px ratio: 3
20250501 133035 thumb-gen: Th width: 600
20250501 133035 thumb-gen: Thm qual: 60
20250501 133035 thumb-gen: Scanning: NAS, NVME, SATA, SDCARD, Crucial2TB, KEVC 128GB, Kingston1TB, Trans1TB
20250501 133102 thumb-gen: Done: 6611 folders scanned, 0 thumbs created, 6611 already in cache.
20250501 133119 mpdindex: Done: indexed 3493 artists, 3829 albums, 60406 songs
20250501 133119 worker: Job update_library done
20250501 133559 DEBUG: chkVariables(): Excluded key: path

Playing audio at this point results in heavy distortion......

Hoping that some of this helps??....or am I just adding to my own confusion.....
Kev

[the_bertrum]

You need to eliminate the USB hub, try just the DAC and one drive connected directly to USB ports on the Pi.